Frequent Ask Questions
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What is the Fortinet FGR-30D-BDL-980-12?
The Fortinet FGR-30D-BDL-980-12 is a FortiGateRugged-30D hardware package that includes 1 year of 24x7 FortiCare support and FortiGuard Enterprise Protection services.
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What kind of environments is the FortiGateRugged-30D designed for?
The FortiGateRugged-30D is designed for industrial environments that require reliable network security. It offers protection for critical infrastructure in harsh conditions including extreme temperatures and high levels of electrical interference.
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What does the included FortiCare 24x7 support entail?
The FortiCare 24x7 support service provides round-the-clock access to support services. This includes access to technical resources, online chat, and quick hardware replacement.
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What protections does FortiGuard Enterprise Protection offer?
FortiGuard Enterprise Protection provides comprehensive security services including antivirus, intrusion prevention, web filtering, application control, anti-spam, and more. It ensures that your network is protected against a wide range of threats.
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Can the FortiGateRugged-30D be used in both IT and OT networks?
Yes, the FortiGateRugged-30D is suitable for both Information Technology (IT) and Operational Technology (OT) networks. It provides robust security for IT networks and is designed to protect OT networks in industrial environments.
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Is the device easy to install and manage?
The FortiGateRugged-30D is designed for ease of installation and management. It includes a user-friendly interface and can be managed centrally via FortiManager and FortiAnalyzer for simplified deployment and monitoring.
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Does the FortiGateRugged-30D support VPN capabilities?
Yes, the FortiGateRugged-30D supports various VPN capabilities including SSL VPN and IPSec VPN, allowing secure remote access to your network.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
